Privacy Policy

1. Introduction

TattooBooking ("we," "us," or "our") operates the TattooBooking platform, a booking and business management service for tattoo artists, shops, and their clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up as a tattoo artist or shop owner, we also collect your business name, contact details, and shop location.

Booking & Form Submissions

When clients submit booking requests or intake forms, we collect the information provided in those forms, which may include name, email, phone number, tattoo placement preferences, reference images, and other details relevant to the tattoo consultation.

Usage Data

We automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, pages visited, and time spent on pages. This data helps us improve the platform experience.

Images & Files

Clients may upload reference images as part of booking requests. Artists may upload portfolio images and flash designs. These files are stored securely and are only accessible to the relevant parties in a booking interaction.

3. How We Use Your Information

• To provide and maintain our booking platform services
• To process and manage appointment requests between clients and artists
• To send transactional emails such as booking confirmations, reminders, and account notifications
• To facilitate communication between clients and artists/shops
• To improve and optimize the platform based on usage patterns
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• Between clients and artists/shops: When a client submits a booking request, the relevant artist or shop receives the submitted information to process the request.
• Service providers: We use third-party services for email delivery (Resend), cloud hosting (Railway, Vercel), and file storage. These providers only access data as necessary to perform their services.
• Legal requirements: We may disclose information if required by law, court order, or governmental regulation.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active. Booking records and form submissions are retained to provide ongoing service history to both artists and clients. You may request deletion of your account and associated data by contacting us at info@tattoobooking.com.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at info@tattoobooking.com.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

TattooBooking is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: info@tattoobooking.com