Terms of Service

Last updated: February 7, 2026

Table of Contents

1. Acceptance of Terms

By accessing or using TattooBooking ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

These Terms constitute a legally binding agreement between you and TattooBooking. They apply to all users of the Platform, including tattoo artists, shop owners, managers, and clients.

Age Requirement: You must be at least 18 years old to create an account and use the Platform. By using the Platform, you represent and warrant that you are at least 18 years of age.

2. Platform Role & Marketplace Disclaimer

TattooBooking is a technology platform that facilitates connections between tattoo artists/shops and clients. We provide software tools for booking management, client intake, scheduling, payment processing, and business administration.

IMPORTANT: TattooBooking is an intermediary platform only. We are NOT a party to any agreement, transaction, or relationship between artists/shops and clients. Specifically:

  • We do NOT employ tattoo artists or shop staff
  • We do NOT provide tattoo services
  • We do NOT control how artists perform their services
  • We do NOT guarantee the quality, safety, or outcome of any tattoo
  • We do NOT verify artist licensing, certifications, or health practices
  • We do NOT endorse any particular artist, shop, or their work

Artists and shops using the Platform are independent professionals or businesses, not employees, agents, or contractors of TattooBooking. All decisions regarding services, pricing, scheduling, and client interactions are made solely by the artists and shops.

User-to-User Disputes: Any disputes between clients and artists/shops are solely between those parties. TattooBooking is not obligated to mediate or resolve disputes between users, though we may choose to assist at our discretion.

3. User Accounts

To access certain features of the Platform, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept full responsibility for all activity that occurs under your account

Account Types: The Platform supports different account types including Artist accounts, Shop Owner accounts, Shop Manager accounts, and Client accounts. Each account type has different features and permissions.

You may not share your account credentials with others or allow multiple people to use a single account. We reserve the right to suspend or terminate accounts that violate these requirements.

4. Artist & Shop Terms

If you use the Platform as a tattoo artist or shop owner, you additionally agree to the following:

Independent Contractor Status

You acknowledge that you are an independent professional or business. Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between you and TattooBooking.

Professional Responsibilities

  • Maintain all licenses, permits, and certifications required by your jurisdiction
  • Comply with all applicable health and safety regulations
  • Maintain appropriate professional liability insurance (recommended)
  • Accurately represent your services, experience, portfolio, and pricing
  • Respond to client inquiries in a timely and professional manner
  • Use proper consent forms and aftercare documentation for your services
  • Handle client data in accordance with applicable privacy laws

Content Responsibility

You are solely responsible for all content you upload to the Platform, including portfolio images, flash designs, and profile information. You represent that you own or have the right to use all content you upload.

5. Client Terms

If you use the Platform as a client seeking tattoo services, you additionally agree to the following:

Assumption of Risk

You acknowledge that tattooing involves inherent risks including but not limited to: pain, allergic reactions, infection, scarring, and dissatisfaction with results. By using the Platform to book tattoo services, you assume all risks associated with receiving a tattoo.

Client Responsibilities

  • Provide accurate and complete information in booking requests and intake forms
  • Disclose relevant health information to your chosen artist
  • Honor scheduled appointments or cancel within the artist's cancellation policy
  • Pay all agreed-upon fees, deposits, and tips
  • Communicate directly with artists regarding design details, pricing, and aftercare
  • Follow aftercare instructions provided by your artist

No Platform Guarantees

TattooBooking does not guarantee artist availability, service quality, or booking outcomes. All arrangements for tattoo services are made directly between you and the artist/shop.

6. Prohibited Conduct

You may not use the Platform to:

  • Violate any applicable law, regulation, or third-party rights
  • Engage in fraud, scams, or misrepresentation
  • Impersonate another person or entity
  • Harass, threaten, or discriminate against other users
  • Upload content that is illegal, harmful, threatening, abusive, defamatory, or infringing
  • Transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the Platform or its infrastructure
  • Attempt to gain unauthorized access to the Platform or other accounts
  • Scrape, harvest, or collect data from the Platform without authorization
  • Use the Platform for unauthorized commercial purposes or spam
  • Circumvent any security measures or rate limits

7. Intellectual Property

Platform Content

The TattooBooking platform, including its software, design, logos, and documentation, is owned by TattooBooking and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

User Content

Artists retain ownership of their original artwork, portfolio images, and flash designs uploaded to the Platform. By uploading content, you grant TattooBooking a non-exclusive, royalty-free, worldwide license to display, reproduce, and distribute that content solely for the purpose of operating and promoting the Platform.

DMCA & Takedown Requests

If you believe content on the Platform infringes your copyright, please contact us at legal@tattoobooking.com with: (1) identification of the copyrighted work, (2) identification of the infringing material and its location, (3) your contact information, (4) a statement of good faith belief, and (5) a statement under penalty of perjury that your claim is accurate. We will respond to valid takedown requests in accordance with the Digital Millennium Copyright Act.

8. Payments & Fees

Platform Service Fee

TattooBooking charges a 5% service fee on payments processed through the Platform. This fee is charged to the customer in addition to the service price set by the artist/shop. For example, if an artist charges $100 for a deposit, the customer pays $105 ($100 + $5 service fee).

Payment Processing

All payment processing is handled by Stripe, our third-party payment processor. By using payment features on the Platform, you also agree to Stripe's Terms of Service. TattooBooking does not store your complete payment card information.

Artist Payouts

Artists receive payments directly to their connected Stripe account. TattooBooking does not hold funds on behalf of artists. Payout timing is determined by Stripe's standard payout schedule.

Refunds & Chargebacks

Refund policies are set by individual artists and shops. TattooBooking facilitates refund processing but does not determine refund eligibility. Refund decisions are between the client and the artist/shop.

Chargebacks: Chargebacks are handled by Stripe. Artists/shops are responsible for responding to chargeback disputes. Excessive chargebacks may result in account suspension.

9. Disclaimers & Warranty Exclusions

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, TattooBooking disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

  • The Platform will be uninterrupted, error-free, or secure
  • Any information on the Platform is accurate, complete, or current
  • Any artist or shop meets any particular standard of quality or professionalism
  • Any tattoo service will meet your expectations or be free from complications
  • Any user profile, portfolio, or review is accurate or authentic

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TATTOOBOOKING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or any other intangible losses, arising from:

  • Your use or inability to use the Platform
  • Any tattoo service obtained through the Platform
  • Actions or content of other users
  • Unauthorized access to your account or data
  • Any errors, bugs, or interruptions in the Platform

Liability Cap: Our total aggregate liability for any claims arising from these Terms or your use of the Platform shall not exceed the greater of: (a) the total fees you paid to TattooBooking in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100).

Exceptions: These limitations do not apply to liability arising from gross negligence, willful misconduct, or fraud by TattooBooking, or to the extent prohibited by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless TattooBooking, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any law or the rights of any third party
  • Any content you upload or submit to the Platform
  • Your tattoo services (if you are an artist/shop) or receipt of tattoo services (if you are a client)
  • Any dispute between you and another user

For Artists/Shops: You specifically agree to indemnify TattooBooking for any claims arising from injuries, infections, allergic reactions, dissatisfaction, or other issues related to tattoo services you provide.

12. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution

Before initiating any formal dispute proceeding, you agree to first contact us at legal@tattoobooking.com and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved through good-faith negotiation.

Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising from these Terms or your use of the Platform shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the English language.

Class Action Waiver

YOU AND TATTOOBOOKING AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to legal@tattoobooking.com within 30 days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of arbitration.

Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court or seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware.

14. Termination

By TattooBooking: We reserve the right to suspend or terminate your account and access to the Platform at any time, with or without cause and with or without notice, including for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Receiving excessive complaints from other users
  • Creating risk or legal exposure for TattooBooking
  • Extended periods of inactivity

By You: You may delete your account at any time by contacting us at support@tattoobooking.com.

Effect of Termination: Upon termination, your right to use the Platform ceases immediately. Sections that by their nature should survive termination shall survive, including Sections 7-13.

15. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify you via email or through the Platform (for material changes)
  • Provide at least 30 days' notice before material changes take effect

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform.

16. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and TattooBooking regarding the Platform.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.

17. Contact

For questions about these Terms of Service, please contact us: