Support

We're here to help. Reach out anytime and you'll typically hear back within 24 hours during business days.

Setup guides

Step-by-step walkthroughs for the most common setup tasks.

  • Connecting Google Calendar — sync per-artist calendars so external events block booking slots and TattooBooking appointments appear on your team's Google calendars.
  • Connecting GoHighLevel — bidirectional CRM sync of contacts, leads, appointments, and tattoo ideas. Setup takes about 2 minutes after you've registered a Marketplace app.
  • Stripe Connect onboarding — accept deposits and payments directly into your Stripe account with our 5% platform fee built in.
  • Multi-artist shops — invite artists, assign membership permissions, and configure per-artist booking availability.

Guides

Written from the screens you will actually see. Browse them all at /guides.

For integration developers

Building a custom integration or marketplace app against TattooBooking?

  • Public REST API — live OpenAPI spec at api.tattoobooking.com/v1/docs.
  • API keys — generate scoped keys in Settings → Developer.
  • Webhook signatures — outbound webhooks are signed with HMAC-SHA256. Verification examples in the API docs.
  • Integration support support@tattoobooking.com with subject line "Developer inquiry".

Response times

We respond to support emails within 24 hours during business days (Mon-Fri, US timezones). Urgent production issues are typically addressed within 4 hours. If your shop is down or you can't take bookings, mark your subject line URGENT and we'll prioritize it.